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CompManagement Health Systems Client Bulletin

December 19, 2016

New secure portal developed for CHS customers

As you know, CompManagement Health Systems (CHS) routinely deals with highly sensitive information regarding medical conditions and treatment for thousands of injured employees in Ohio. It is a high priority for us at CHS, as well as a requirement of the Ohio Bureau of Workers’ Compensation (BWC), that we use great care in protecting sensitive material, including injured employees’ names and claim numbers.

Over the past several years, we have utilized password-protected attachments to communicate sensitive information via email. While this method has served its purpose and met BWC requirements, we have developed an alternative for secure email transmission that we believe you’ll find more convenient to use. We have established a secure internet portal through Proofpoint that will allow us to exchange sensitive information in the body of an email. Any attached files will be secure without the need for password protection.

Beginning in January, sensitive claim information from CHS will be sent to you in a secure email with a link to the Proofpoint portal where you will be prompted to establish a username and password. Subsequent secure emails from CHS will prompt you only for your password to view the email and any attached material.

If you would like to go ahead and establish your Proofpoint username and password, simply reply to this message and I will send you a secure email to initiate the process. Thank you.


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