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Check out our upcoming webinars. Details and registration links are below.
JANUARY 14, 2026, 1 P.M. EST
Wildfire Investigations for the Insurance Industry
Insurance adjusters do not often deal with the devastation and large scale of loss that accompanies most wildland fires. The process of investigation; the cause, origin, and spread of a wildland fire, is totally different than an average house fire. The class objective is to show the methodology of the investigation and the different players that the adjuster must deal with in these claims. In doing so, the class will cover the history of the wildland fire problem, the politics involved, and why fires are becoming more prevalent and destructive. In doing so, the insurance adjuster will understand the much different people, standards, and processes. The class then progresses to the actual methodology and methods involved in determining the cause of a wildland fire, which show the different complexity of wildland fire investigations.
Duration: 1 hour
Instructor: Kendall Biggs
States: FL, NC, TX
FEBRUARY 5, 2026, 1 P.M. EST
Key Considerations for Effective Fire Loss Evaluations (Combustion Byproducts)
An effective fire loss evaluation should be objective, evidence-based, and address the concerns of relevant stakeholders. When evaluation methods are not aligned with this overarching purpose, pitfalls can occur (e.g., improper or unnecessary remediation actions), and confidence in the direction and handling of a loss can suffer. This can lead to unnecessary costs, extended remediation timelines, or risk of litigation from concerns involving improper evaluations. Elements of the course include an overview of the industrial hygiene consultant’s role, expectations and benefits when engaging a qualified consultant, and a review of the consultant’s site assessment and reporting process with project examples. This course is intended to provide insurance professionals who are handling fire losses at any level with a critical overview of necessary considerations that should be addressed each time an evaluation occurs.
Duration: 1 hour
Instructor: Alexander Smith
States: FL, NC, TX
MARCH 18, 2026, 1 P.M. EST
Asbestos Consulting and Abatement
This course is intended to provide the claims adjuster with a critical overview of the regulatory and cost control elements of managing asbestos-containing materials in buildings/utilities/soil. The course will provide insurance professionals/adjusters with tools to evaluate whether proposed asbestos consulting/abatement fees are legitimate and whether a scope of work provided by asbestos consultants/abatement contractors is warranted. Elements of the course include a brief overview of the health effects of asbestos, regulations governing the management of asbestos, the role of the asbestos consultant and the abatement contractor, controlling the scope of work and cost control measures.
Duration: 1 hour
Instructor: Danielle Schaefer
States: FL, NC, TX
APRIL 15, 2026, 1 P.M. EST
Decoding Renewables: The How, When, and Why for Power in the 21st Century
Equip attendees to understand, identify, and evaluate the uses of, engineering, and failures involving renewable energy and battery systems, with a focus on fire causes, forensic methods, and their insurance implications.
Duration: 1 hour
Instructor: Michael Lilien
States: FL, NC, TX
MAY 13, 2026, 1 P.M. EST
Introduction to Marine Fires
The attendee will obtain knowledge of how to recognize the resources and information needed to successfully process claims involving marine fire losses. The course will provide information to process marine fire losses and subrogation claims that have the potential for an economically beneficial recovery of insurance claim costs through examination for product performance failure, material defect, manufacturing defect, installation error or construction defect.
Duration: 2 hours
Instructor: Randy Corliss
States: FL, NC, TX
JUNE 17, 2026, 1 P.M. EST
Vehicle Impact Biomechanics & Technology Use in VAR
This course will provide the student with knowledge and understanding regarding the principles and science of low-speed vehicle impacts, as well as the use of Event Data Recorders (EDRs) and Advanced Driver Assistance Systems (ADAS) in impact biomechanical analysis and vehicle accident reconstruction. Research and case examples will be related to provide more advanced understanding. Data collection and evidence preservation will be detailed to provide the student understanding of the elements required, and their effect on an accurate analysis.
Duration: 2 hours
Instructor: Shannon Haddox
States: FL, NC, TX
JULY 15, 2026, 1 P.M. EST
Evidence Collection and the Value of Preservation
Evidence surrounding fire investigations can take on many different forms from physical, digital, and observational. The understanding of the importance that evidence has in successful origin and cause determination outcomes cannot be overstated. During this 1.0-hour course, students will learn about the various forms of evidence, and how each can add value to the investigative process. Additionally, we will cover the areas within the fire investigation guides and standards that relate to the preservation of evidence.
Duration: 1 hour
Instructor: Wesley Heath Smith
States: FL, NC, TX
AUGUST 19, 2026, 1 P.M. EST
Vehicle Forensics
This presentation is designed to further educate adjusters and upcoming investigators on the various aspects of vehicle security and infotainment systems acquisition considerations.
Duration: 1 hour
Instructor: Mike McGee
States: FL, NC, TX
SEPTEMBER 16, 2026, 1 P.M. EST
The Use of Technology and Data for Vehicle Claim Investigations
This course is designed for insurance adjusters and claims professionals who handle claim investigations related to vehicle losses such as, but not limited to accident reconstruction, theft claims, and mechanical failures. As vehicle technology evolves, so do the types of data available for analysis and processing of the claimed loss. This course will provide the audience with a comprehensive understanding of the latest advancements in Event Data Recorders (EDRs) and infotainment systems within modern vehicles. This course will also provide the audience with an overview of the latest technologies used to document vehicles and accident scenes such as lidar, photogrammetry, and drone use. Several examples and case studies are included to illustrate the importance of utilizing newer documentation technology and obtaining data from the vehicles involved in the subject loss.
Duration: 1 hour
Instructor: Ben Enso
States: FL, NC, TX
OCOTBER 14, 2026, 1 P.M. EST
Ethics for the Insurance Industry
The purpose of this course is to provide attendees an overview of ethics and professional standards as they relate to the conduct of legal investigations or supervision of those who do.
Duration: 1 hour
Instructor: Robert Pearson
States: FL, NC, TX
NOVEMBER 18, 2026, 1 P.M. EST
Storm Damage Assessment of Roofing
This class will provide the student with a qualitative understanding of assessment considerations for the determination of the cause and origin of storm related functional roof damage. The student will be provided with information on the assessment process used to evaluate the performance and condition of a roof, code, and economic considerations. The concepts will be illustrated through a number of case studies.
Duration: 1 hour
Instructor: Luke Showalter
States: FL, NC, TX
DECEMBER 16, 2026, 1 P.M. EST
Making Sense of Cracking Up
To teach Field Adjusters and Desk Adjusters about building materials commonly encountered in personal property claims, how to identify common cause(s) of cracks in those building materials and review case studies of insurance claims involving cracks in order to better understand the cause(s) of loss. Adjusters are routinely presented with claims for damages manifested in the form of cracks. Understanding the properties of various building materials, understanding how building materials respond to various force(s) and how the building materials appear post-event(s) is foundational to understanding the loss cause(s), the magnitude and direction of the cause(s) and the duration of the cause(s).
Duration: 1 hour
Instructor: Tarun Pareek
States: FL, NC, TX
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WITH QUESTIONS ABOUT OUR COURSES.