Brand crisis to brand confidence
Building brand resilience through strategic product recall planning
Overview:

Brand and reputation are a company’s most valuable assets. They're also the most vulnerable.

As the value of brands continues to soar, organisations face a mounting array of risks: financial concerns, remote work dynamics, talent acquisition and management, supply chain disruptions, legislative changes, and amplified regulatory scrutiny. Amidst this volatility, the spectre of product recalls emerges as a substantial threat, capable of inflicting devastating – sometimes ruinous – financial and reputational damage.

Join us on the morning of 29 June at the Carlsberg Museum and Business Centre as our esteemed panel of experts share invaluable insight and first-hand experiences on recall exposure, its transferability to insurers, and essential pathways for navigating critical pitfalls. Building brand resilience in this evolving risk landscape remains an utmost priority for today's enterprises. Don’t miss out, reserve your place now.

If you have any colleagues that you feel may benefit from attending this event, or you're unable to join us on June 29, please feel free to register your colleagues or share this invite.

Agenda:

08.30: Registration, coffee and pastries

09.00: Christian Leif Hansen – CEO of the Nordic region, Sedgwick

Introduction to Sedgwick and the Nordics

09.10: Elizabeth Demaret – President Specialty Operations, Sedgwick

Introduction to Sedgwick’s Speciality division

09.25: Henrik Nedergaard - Partner Advocat Neugebauer Clan

Regulation and legislation activity, changes now and coming law, fines and penalties

09.55: Jonas Stenderup Larsen – SVP, Head of Liability Lockton

Transferring risk – market and sectors, captive arrangements, case study on wordings

10.25: Comfort Break and refreshments

10.45: Julie Ross – Business Development Director, Sedgwick Brand Protection

Risk factors leading to recalls. The importance of being recall ready

11.10: Mark Buckingham – Product Recall Consultant, Sedgwick Brand Protection

Product recall case studies

11.35 - 12:00: Q&A, session wrap-up and close

Overview

Date: Thursday, June 29, 2023
Time: 08:30 AM - 12:00 PM CEST
Location: Carlsberg Museum and Business Centre: Valby Langgade 1, 1799 Copenhagen V

Hear from the experts

Christian Leif Hansen

Christian is the CEO of Sedgwick Denmark and the Nordic Region. Christian has more than 20 years of industry experience. In 2002, he founded the claims handling company which we today know as Sedgwick Denmark. Sedgwick acquired the company in October 2022. After the acquisition Christian has continued the growth journey with the responsibility for the Nordic Region and ambitious growth plans.

Elizabeth Demaret

Elizabeth has more than 32 years of experience in the insurance industry. She joined Sedgwick in 2012 and in her current role is responsible for all specialty solutions, including professional liability, special investigations, Medicare set-asides, risk control, subrogation and credit card/warranty services.

Henrik Nedergaard Thomsen

Henrik is specialized in complex commercial disputes and other contentious matters. His practice spans from leading Danish and international insurers to Danish public authorities. With a wide range of experience in the Danish courts, he takes instruction in relation to general liability, professional liability, product liability, personal injury, subrogation and recourse, regulatory and administrative liability.

Jonas Stenderup-Larsen

Jonas has 15+ years' experience within casualty insurance, of which +10 years have been in casualty broking positions. Jonas is focused on international casualty insurance and has developed extensive knowledge and experience with structuring and placement of bespoke programmes within products liability, recall/contamination, environmental liability and professional indemnity with emphasis on design and build coverage.

Mark Buckingham

A renowned authority in the field of product safety and recall, Mark has partnered with the world’s leading brands in the medical device, pharmaceutical, consumer product, and food and beverage sectors. Over the last decade, Mark has executed product recall and remediation strategies in over 100 countries and 50 languages. His experience is regularly sought to help safeguard brands and reputation in the global marketplace.

Julie Ross

Julie is recognised as an expert in product-related recall and equivalent events. She has formerly served as underwriting manager for product recall and crisis management with a leading Lloyd’s underwriter, and an international broker for product recall placement. With more than 20 years’ experience, Julie works alongside our clients offering strategic assistance from best-practice recall prevention to global execution.

Reserve your place now

Venue: Carlsberg Museum and Business Centre

Address: Carlsberg Museum and Business Centre: Valby Langgade 1, 1799 Copenhagen V

Discover more about the Carlsberg Museum and Business Centre below, including directions for travel and parking:

About Sedgwick brand protection

Trusted by the world’s leading brands and most relied on businesses, Sedgwick brand protection is the market-leading provider of best practice product recall and remediation solutions.

With a 25-year track record of successfully protecting businesses, their customers and our environment, we’ve managed more than 5,000 of the most sensitive and time critical product recall programs, spanning 100+ countries and 50+ languages.