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Creating a Recall-Ready Culture to Safeguard Your Brand

Overview:

In today’s rapidly evolving landscape, product recalls are reaching record levels across industries, exposing businesses to unprecedented risks. A single misstep in managing a recall can have devastating consequences on your brand reputation, financial stability, and consumer trust.
 
Managing these challenges demands more than regulatory compliance—it requires a transformative shift toward a proactive, recall-ready culture.
 
Gain access to our 30-minute masterclass to discover how organizations can establish a recall-ready culture that aligns cross-functional teams, protects the supply chain, and ensures all stakeholders operate seamlessly under one guiding principle: product safety first.

In-detail:

This focused session will provide essential strategies and practical guidance to help you move beyond compliance, to a mindset of preparedness, accountability, and operational excellence that helps mitigate risks and strengthens recall resilience.

With over 30 years of experience managing more than 7,000 recalls across 100+ countries, our expert panel will share invaluable insight on building a recall-ready culture. Learn how to align teams, streamline processes, and instil a proactive approach to product safety that protects your customers, your brand, and your bottom line. Don't miss out - gain access now.

 

During this short 30-minute session (and accompanying insights guide), you’ll discover:

  • The key factors driving the record-breaking rise in product recalls, and how you can mitigate regulatory and reputational risk
  • How to embed a proactive product safety culture that goes beyond regulatory obligations
  • Strategies to align cross-functional teams and stakeholders under a common vision of product safety and preparedness
  • Practical steps for implementing systems and processes to strengthen recall management across your organization and supply chain
  • Best practices for reinforcing your team’s capabilities at every stage of a product recall

Chris Harvey

Chris Harvey

Sr. Vice President, Client Services, Sedgwick
Chris is recognized as an expert in the recall industry and routinely speaks on best practices at trade shows, conventions, and conferences. Throughout his career, he has managed more than 1,200 recall and in-market remediations, including hundreds for the nation’s largest brands.
Ryan Gooley

Ryan Gooley

Director of Business Development, Sedgwick
Ryan has played a key role in the execution of over 1,500 recalls, withdrawals and market corrections for some of the highest profile food & beverage, consumer product, and pharmaceutical brands globally. With 18+ years industry tenure, Ryan successfully leads clients through every step of the recall process and other crisis related events.
Melanie Neumann

Melanie Neumann

Founder, Neumann Advisory Services, LLC (NAS)
Melanie, the principal attorney and founder of NAS, brings 25+ years of expertise helping organizations navigate compliance, risk, and reputation challenges, offering solutions and stakeholder collaboration to safeguard public health, operational resilience and brand integrity.
About Sedgwick brand protection

Trusted by the world’s leading brands and most relied on businesses, Sedgwick brand protection is the market-leading provider of best practice product recall and remediation solutions.

With a 30-year track record of successfully protecting businesses, their customers and our environment, we’ve managed more than 7,000 of the most sensitive and time critical product recall programs, spanning 100+ countries and 50+ languages.