Outsmart. Outperform.

Contact us for support managing your day-to-day claims business.


You can't look out for your company's future if you're always looking back at what you missed. Or reach out for tomorrow's opportunities if you're digging deep into the details. Not when the insurance marketplace can change in a blink of an eye.

Sedgwick can give you a new outlook. As your outsourcing partner, we will manage your day-to-day claims business while you look ahead to your future program success.

Benefits of outsourcing
An alternative risk or program business model often offers greater control over market fluctuations and more financial benefits than traditional insurance options. With a partner like Sedgwick, we can offer greater stability and impact over your claims program.

Your clients want help to control the cost of their claims, effectively manage losses and improve their bottom line. As the premier provider of claims administration and supporting services in the program space we’ve earned the trust and respect from more than 100 carriers and partner with over 100 MGAs.

Uniquely focused
Sedgwick is one of the few claims companies with a dedicated alternative risk and program business division. We offer a flexible and customizable approach — access any of our individual services or have the benefit of bundling many of them together. No matter what combination of services your clients choose, we deliver results that matter:
  • Underwriting profitability
  • Strong member retention
  • New business growth
  • Scalability
  • Strong technical expertise

Superior suite of services
The key to a successful program is managing the cost of risk and especially the cost of claims. As the largest and most experienced third party administrator, Sedgwick understands the specific challenges our carrier, captive and program administrative partners face, in the following areas:
  • Auto and general liability
  • Property
  • Workers’ compensation
  • Professional liability
  • Marine, energy and aviation
  • Cyber liability
Expert adjusters
Our adjusters are among the most knowledgeable in the industry and they understand the best closure and settlement approach. Our team has:
  • An average of 16 years of experience
  • The ability to effectively meet the communication needs of all parties involved in the program
  • Specific experience with alternative risk and affinity programs

With alternative risk programs, your clients’ dollars are on the line. Because we understand that strong results are critical, Sedgwick provides an unparalleled, additional level of oversight on our alternative risk business that includes:
  • A dedicated client services team that offers claims oversight on all our business
  • Development of a detailed client service plan with special account instructions
  • Ability to provide underwriting reports to highlight program profitability and growth opportunities
  • Captive-specific metrics such as loss ratio reports, loss triangles, reserve development and variance reports

In addition to our superior claims handling, Sedgwick can offer other services to alternative risk clients including:

  • Safety and loss control
  • Premium audit services
  • Underwriting and program management
  • Access to fronting and reinsurance carriers

Solutions for success
Sedgwick has the experience and knowledge to create programs and deliver profitable results. By partnering with us, you can access any of our individual services and capabilities or have the benefit of bundling many of them together with one provider.

Claims administration


Putting your people and business on the road again.

Sedgwick’s end-to-end auto solution offers first- and third-party auto liability claims management, loss adjusting and program administration, as well as comprehensive appraisal and product recall services specific to the automotive space. With our experienced team and advanced technology, we are able to provide a full range of customizable services to help insurance carriers, fleet management companies and corporate customers manage first- and third-party auto losses.

From the first call to report an injury or accident to the moment our examiner closes the claim, each service we provide is connected every step of the way. When accidents happen — whether with commercial vehicles, corporate fleets or leased vehicles — we’re focused on ensuring the safety of those involved. The scale and scope of our auto solutions, coupled with enhanced digital support, provides an unprecedented customer experience.


Managing complex liability needs for clients across all industries and all types of exposures.

With one of the largest teams of liability experts in the world, Sedgwick is here to resolve the challenges you face every day — from handling general, auto, product and professional liability claims to maintaining brand protection in times of crisis.

Whether a person is hurt in a store or an auto accident; a patient is injured in a medical facility; a customer believes a product they purchased might be defective; or a company suffers a data breach or other potentially damaging incident — the Sedgwick team is here to take care of each of them. With one of the largest teams of liability experts in the world, Sedgwick is here to resolve the challenges you face every day.


Our property experts assist customers with all types of property claims, from the most complex losses to everyday commercial and residential claims.

Sedgwick’s property solutions are designed to protect your investments and provide a high level of care across all areas of coverage. With a combination of industry-leading property loss adjusting and specialty service offerings, we bring advantages in cost, efficiency and ease for carriers, underwriters and their insureds. We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses. Our forensic engineering team provides analyses and origin and cause investigations.

As catastrophes hit, or as other needs arise, we mobilize our resources around the world to quickly respond and help our clients restore their infrastructure and livelihood.

Workers’ compensation

For more than 50 years, Sedgwick has been helping employers answer virtually every question there is about workers’ compensation. Sedgwick’s integrated approach to workers’ compensation claims management brings together all the jurisdictional, clinical, return to work and settlement expertise required for a successful program. Our approach to workers’ compensation allows employers to focus on the bigger picture, and our technology, expertise and capabilities set us apart.

Sedgwick has worked with employers to answer the challenges of administering workers’ compensation claims. Our claims examiners deliver the expertise that employers need to meet complex jurisdictional requirements. We offer the convenience and consistency of a single solution provider, resulting in lower costs and greater success returning injured employees to health and productivity.

Sedgwick. The right choice for claims outsourcing solutions.

Our experts are ready to consult with you, to listen, and to help turn your ideas into action. Looking for a proposal or a quote?
Contact Sedgwick today!