45-minute masterclass - watch on-demand now:
Lithium-ion battery risk mitigation
Overview:
When the quality or safety of your product comes into question, the future of your brand could be on the line. In this 45-minute webinar we share essential insights on how to protect your brand (and bottom-line) when facing a lithium-ion battery related crisis. Get best-practice guidance on handling regulatory scrutiny, harmful social media attention, litigation, and much more.
Essential viewing for anyone involved in product safety – from a quality, compliance, regulatory affairs, and/or risk perspective.
In-detail:
Nothing says more about a company’s commitment to its customers than its efforts to uphold promises of safety, quality and service. Yet, while many companies are well equipped to get their products to market, locating and retrieving them often proves a more challenging (and daunting) proposition.
Without careful planning and execution, even the most ordinary product issue can create irreparable reputational damage and lead to legal action or regulatory enforcement.
In this 45-minute ‘essential insights’ webinar we unveil the driving principles for successful in-market product and recall management. Discover how businesses are re-evaluating their processes to mitigate risk, and what you can do to protect your brand and bottom-line.
During this short 45-minute session (and accompanying eBook), we share essential strategies to:
- Navigate the regulatory landscape governing lithium-ion batteries.
- Overcome product complexities, manufacturing and supply difficulties, as well as verification testing challenges.
- Capture product risks effectively in your requirements and design processes.
- Effectively handle a recall, including defective battery transportation, storage and recycling.
- Ensure post-market support and maintain customer satisfaction.
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Hear from our experts:
Chris Harvey
Sr. Vice President, Client Services, Sedgwick brand protectionChris is recognized as an expert in the recall industry and routinely speaks on best practices at trade shows, conventions, and conferences. Throughout his career, he has managed more than 1,200 recall and in-market remediations, including hundreds for the nation’s largest brands.
Jason Hertzberg
Corporate Vice President and Principal Engineer, ExponentDr. Jason Hertzberg is a distinguished specialist in consumer product safety and recall investigations. He has worked with Fortune 500 companies and international corporations, presenting findings to the Consumer Product Safety Commission and the US Department of Justice. With extensive experience in materials science, he addresses mechanical issues and degradation.
Chris Occleshaw
Product Recall Consultant, Sedgwick brand protectionRoutinely turned to by the world’s leading brands, Chris is recognised as an expert in international product recall planning and reverse logistics. During his 5 years with Sedgwick brand protection, Chris has helped clients expertly navigate some of the most sensitive and complex recall events and scenarios – from national pandemic-driven lock-downs, to global transport strikes, post Brexit import/export complications, and more.
James Frake
Materials and Corrosion Engineering, Managing Scientist, ExponentDr. James Frake is an engineering physicist with extensive experience in multidisciplinary technical consulting. He specializes in systems-level engineering, research, testing, failure analysis, and product safety. With expertise in medical devices, batteries, and sensing technology, he ensures compliance and reliability throughout the product lifecycle.
About Sedgwick brand protection
Trusted by the world’s leading brands and most relied on businesses, Sedgwick brand protection is the market-leading provider of best practice product recall and remediation solutions.
With a 25-year track record of protecting businesses, their customers and our environment, we have successfully managed more than 5,000 of the most sensitive and time-critical recall programs - spanning 100+ countries, and 50+ languages.